Customer support
1 Shipping
1.1 How much does shipping cost?

Any package under 10lbs is $12.50 and anything over 10lbs is $20 to ship. 

1.2 Do you ship internationally?

Not at the moment. Currently, we only ship within Canada.

1.3 How soon can I expect my package to arrive?

To ship anywhere in Canada it typically takes 3-10 business days to arrive.

1.4 Is Express shipping available?

Yes, upon request. For a quote please email us.

1.5 How long does it take for my order to ship from the time I order it?

Typically it takes 1-2 business days to ship a product that we currently have in stock. Anything that is a special order depends on when we receive the item from our vendor which could take up to a 4 weeks to arrive from we place the order.

2 General
2.1 What payment methods do you take?

Just PayPal for now, but we are working on making others available in the near future!

2.2 It says out of stock, does it mean that it is unavailable?

Not really. If you have any questions about the availability of a specific product please email orders@artistsupplies.com

2.3 Are your colour swatches accurate?

We try our to have accurate colour swatches, however, this depends entirely on your own screen.

2.4 I can't find a particular product, can I special order it?

Yes, depending on what you're looking for. For special order requests please email orders@artistsupplies.com.

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Colours Art

  • An art store dedicated to bringing your creative dreams to life with colour :)
  • (780) 433 4774
  • orders@artistsupplies.com
Copyright 2018 Colours Artist Supplies
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